Client Onboarding Process

Our proven step-by-step process for getting new clients started successfully

01
Week 1

Discovery & Strategy Session

We start with a comprehensive consultation to understand your business goals, target audience, and current digital presence. Our team conducts market research and competitor analysis specific to your Montreal market position.

Key Deliverables

Business goals assessment
Target audience definition
Competitor analysis report
Market opportunity identification
Initial strategy roadmap
02
Week 1-2

Account Setup & Integration

Our technical team configures all necessary platforms and integrations. We set up analytics tracking, advertising accounts, and ensure everything is properly connected for comprehensive reporting.

Key Deliverables

Google Ads account setup
Analytics implementation
Conversion tracking setup
Social media account integration
Reporting dashboard configuration
03
Week 2-3

Campaign Development

We develop your custom marketing campaigns based on the strategy defined in phase one. This includes ad creative development, keyword research, audience targeting, and campaign structure optimization.

Key Deliverables

Ad creative design & copy
Keyword research & selection
Audience targeting setup
Campaign structure development
Landing page optimization
04
Week 3-4

Launch & Optimization

We launch your campaigns with careful monitoring and immediate optimization. Our team provides daily oversight during the first weeks to ensure optimal performance and rapid improvements.

Key Deliverables

Campaign launch execution
Daily performance monitoring
Initial optimization adjustments
Performance baseline establishment
First results analysis
05
Ongoing

Ongoing Management & Reporting

We provide continuous campaign optimization, detailed monthly reporting, and strategic recommendations. Regular check-ins ensure we're meeting your evolving business needs.

Key Deliverables

Monthly performance reports
Ongoing campaign optimization
Strategic recommendations
Regular check-in meetings
Transparent communication

Your Success is Our Priority

From day one, you'll have dedicated support and transparent communication. Our proven onboarding process ensures your campaigns launch successfully and deliver results quickly.

Your personal point of contact who understands your business and goals

< 2 hour response time during business hours for all client inquiries

24/7 access to campaign performance data and key metrics

What to Expect During Onboarding

Clear expectations and transparent communication every step of the way

Initial Investment

Your first month includes strategy development, account setup, and campaign creation. No hidden fees or setup costs.

  • • Transparent monthly pricing
  • • No long-term contracts required
  • • Setup included in first month

Time Commitment

Minimal time required from you. We handle the technical work while keeping you informed every step of the way.

  • • 2-3 hours for initial consultation
  • • Weekly 30-minute check-ins
  • • Monthly strategy reviews

Communication Style

Clear, jargon-free communication in French or English. You'll always understand what we're doing and why.

  • • Plain language explanations
  • • Bilingual support available
  • • Regular proactive updates

Success Timeline

Realistic expectations with milestone-based progress tracking. Results vary by service, but we're transparent about timelines.

  • • Google Ads: Results within 1-2 weeks
  • • SEO: Improvements within 3-6 months
  • • Ongoing optimization throughout

Transform Your Business Today.
Get started with Élan Marketing

Ready to grow your business? Get a custom website that converts and advertising campaigns that deliver results. Let's build your complete digital marketing solution together.

Get Your Free Consultation